Customer Reviews
See What Our Customers are Saying
At Roy's Auto, we understand the importance of trust when it comes to your car. That's why we encourage you to see what our valued customers have to say about their experiences with our auto repair services.
We're committed to providing honest, reliable repairs and exceptional customer service. Read through our genuine reviews and see for yourself why so many choose Roy's Auto to keep their vehicles running smoothly!
You don't have to take our word for it! Here's what some of our satisfied customers have to say about Roy's Auto:
A very good experience. Friendly, efficient, detailed description of issue and how it will be addressed. A fair approximation of completion and charge. Roy’s is now my only goto auto service.
Susana Richard
Roy is so honest and professional and I've been taking my cars there for a few years now. I have come to the conclusion that I will not do any other Auto work and any other place then Roy's Auto because of their integrity, work quality pricing and efficiency.
Brian Bevins
Always fast and thorough and nice and friendly. Plus I know my car has been checked out for everything! I can drive knowing my car is good!
Stephanie Langdon
So Happy with the service to my Car. From the time I walked in the door I felt so welcomed. The ride to and from my home was much appreciated. Jon is a Wonderful Human Being!! Thank you All So Much.
julie towers
We're taking our vehicles for service to Roy's and we are very pleased with everything they do, I highly recommend Roy's to everyone.
Ana Thompson
Roy’s Auto has always been honest and reliable. I have been going there for over ten years.
Patricia Thieding
My grandparents have trusted Roy's for years and now I'm an avid fan. They provide affordable and honest used car pre-purchase inspections amongst everything else they do..highly recommend these cool guys!
Hillery Kemp
I took my truck in for an oil change. In addition to that work Roy's did a very thorough inspection. This is a very honest shop and I never worry about work being done that is not needed.
Ken Taylor
David and his team are awesome! Their efficiency, honesty and overall service is second to none! If you want the best mechanics in the Phoenix area, look no further!
Trevor Pitzel
Roy's has been taking care of my parent's autos, my autos and my children's autos. We are 25+ year customers. You will not find a better more ethical mechanic anywhere!
Joseph Graham
Roy's replaced my struts and shocks and brakes on my 2018 4 Runner. David suggested a better suspension to make the 4 Runner a stiffer and better handling. The work was completed as promised. I'm very satisfied with Roy's.
John Siefert
They have always been good about getting the service done, very honest, and quick.
April Dyer
Always friendly and prompt service. They have a great team.
Mitchell Schoonejans
Hi. ROY’S AUTO. Awesomeness! I am over the moon and back with the exceptional care of my truck! It runs more Amazingly than before. Thank you, so much, ROY’S AUTO. I will refer my friends to ROY’S AUTO in the future. Regards, Susan W.
Suewekow
The guys at Roy's auto have taken care of my vehicles for several years now. David and his crew always explain what they think is required and why. Then they do good quality work, quickly and at less cost than the dealer. I know they do as good and usually better than Toyota maintaining my new Tundra. I am beyond the maintenance period with the Toyota dealer, so Roy's is now doing my regular maintenance. 5 stars.
Willy Korp
Fixed my broken tailgate- quick turnaround and solid communication. Thanks
Michael Kipp
You can trust David and his team to get your vehicle running right and back on the road for a fair price. Our family has trusted Roy’s to repair our cars for decades because of their courtesy and professionalism. If you are still getting service at the dealership, try Roy’s and you won’t go back.
Matt Abbe
I'm always pleased with the service at Roy's Auto. I will always have our Rogue serviced there. I'm beyond pleased with the service.
Phillip Dale
Roy’s auto has been taking care of my vehicles for many years. I highly recommend them.
Stacy McBeath
The best service ever. Roys Auto does fantastic work with excellent customer service! I have been going to Roys for years and they have consistently amazed me with their pricing and quality work.
Chris Leckey
Roy’s did an excellent job on my pre trip inspection and oil change. Was very fair pricing as well.
Justin Sherrill
Took our vehicle to Roy’s for service. Very friendly, respectful and honest employees. Their pricing is fair and reasonable. We will definitely be back.
Maria Wernes
I finally found an auto shop that doesn’t take advantage of senior women when they have a car problem. Talking with Roy felt like I’ve known him all my life. Very nice, but very professional as he listened to what I needed for my van. I would highly recommend this auto shop and if I need him in the future, that’s where I will go thanks again.
LYNN Sparks
10 stars if I could give it! Awesome shop where you are taking care of like family! Cannot recommend Roy's enough!
Brandon Staab
It was great as usual!! You guys are the BEST!!!!i. Dave you guys are better the any one!! You guys are like family! Especially you Dave. I lace peace of mind whenever I talk to ypu or see you! Thanks for everything you guys accomplish for keeping my sake on the road’ 👍🤗🥰
Jody Reichow
We took our vehicle in to get it road worthy for a trip up to Payson and they identified a serpentine belt on its way out and the reason that caused it. They gave me a call to let me know their plan. And after giving them the go ahead, they finished it same day. Im not a fan of having to maintain vehicles but these guys keep our vehicle running strong.
Brine Tribkey
Have been trusting my car service to Roy’s Auto for a few years now. They do great work at a great price!
Sue Wilson
Very professional, fast service and quality repair work, would go back for most.things!
Stephen Williams
I have been going to Roy’s Auto for several years. He took great care of my SRT charger as well as many Jeeps and upon his recommendation I upgraded to a 4Runner. I now live 1.5 away and continue to drive to this shop for every maintenance. Very trustworthy and honest shop. Everyone that walks into the shop is treated like family.
Terry Daniel
Roy's always does amazing work, stays communicative, is priced reasonably and always gets our cars in and out as quickly as they can. If you can avoid the dealership-this is where you should go!
Nicole Zahn
Always great service, with exceptional attention to maintenance needs. Many thanks to David and the guys!!
Norm Reno
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