You Don't Have to Take Our Word for It!
Here's what some of our satisfied customers have to say about Roy's Auto:
Fast to figure out problem and quickly fixed it!Nij T-P
Fast to figure out problem and quickly fixed it!Nij T-P
I just stopped by for an oil change. Clean shop, friendly employees and did their best to meet my time-line (always have). I asked to have my AC checked. They told me that it was working good. The next step would be to recover the refrigerant and weigh in the charge. This would tell two things, was it low and should they look for a leak. That to me is professional, give me options and let me make the decision. Not, here's the bill with no reasonable explanation.Thomas Palmer
Knowledgeable, prompt and proportionate. I was new to town and nervous about finding a new mechanic for my 97 Ford Explorer with 270k miles as it's important to fix what needs it right, but leave the stuff that can wait. I plan to recommend these guys to anyone that asks, and I won't take my explorer anywhere else. . . Unless I need it done on the weekend because these guys are m-f only. Cheers!William Werner
Excellent work as always.Anita Sayers
Honest & friendlyHeather Banks
Been taking our car dealerships more difficult projects here going on 15 years. These guys are the best in the business. They do it all from Pre-Purchase inspections to oil changes and engine work. Thanks guys!Dylan Herndon
Great customer service and friendly staff.Aaron Unger
As always, the service there is awesome. Excellent customer service. I highly recommend Roy's Auto as a place to get your vehicles serviced.John Hillebrand
I've done business with this family & their shop for almost 30 years, & I have referred numerous family, friends and co-workers over these many years! They have taken care of my Grandparents, my parents, my daughters and many more, and they continue to do so! You won't find a more honest shop and wonderful family to do business with, I honestly have not one complaint that I can list. Above & beyond is what they do!Dave Shockley
I love this shop . The people are nice. I can have my car in hands I know are safe. The guys here are top notch they know exactly how to fix the problems with the cars that you're bringing them. I will bring any of my cars I'm only telling my friends about this place because I want my friends to take their cars to a place that I know they can trust not a mechanic that's going to rip them off ??????Chris Butler
Very professional. Very nice. Fixed my problem after someone else got it all wrong. You need a good mechanic if you haven't found one yet these are your guys. They also are very reasonable.Pam Seibert
Awesome work done on my truck!!John Schoonover
I've been getting basic oil changes and other auto upkeep at Roy's for just over 2 years now. I honestly don't have a single complaint about any service we have had from them. Friendly staff, fast service, and better prices then at any Honda service center.carolyn bowling
Fix our car right and for cheapBobbi Goettel
Our family only goes to Roy's Auto! They are truly the best!Sean Nollette
Love this place for car maintenanceAaron Monson
Roy's is the best! Always honest and more than willing to do whatever is needed for your car! My boyfriend and I are longtime customers and try to refer anyone who needs auto work. Friendly, helpful, and they never try to rip you off! We love Roy's!Kristen Lewis
Took in the company vehicle. Got it in and right back out close to the time estimated. Didn't get a laundry list of "are you kidding me". Did find a couple of items to watch for. Gotta love preventative maintenance.Tom Palmer
Between my entire family and our close friends, we don't take our vehicles for service anywhere else. I've known Dave for almost 20 years, and he continues to provide my family and friends with exceptional service. If you have any issues that Roy's Auto can handle, I implore you to look no further. Call today, and they'll get you taken care of.Jake Affronti
We've been going to Roy's Auto for a few years now, and are very happy with them. They're honest and their prices reflect that. They tell you what work has to be done today, and what work can wait. We've had them inspect cars we're looking to buy, and they tell us not to buy cars that they know will require immediate repairs or makes/models they know require more than usual maintenance/repairs... the exact thing that would mean more money in their pockets, yet they tell me not to buy it. Shows they really care about their work and customers, I highly recommend this shop!James Lemieux
Very thorough with quality work and care. The warranties on their work and accountability they take on making sure the fix is permanent and accurate shows their level of care for their customers. Highly recommend. You're not just another number here, very personal and honest. ???Shelby Lee
They are very honest and reliableDawn Hoffman
Thank you to David, Cody and the automotive technician who did the work on my 2015 F-250 gas truck. Transmission filter/gasket/fluid exchange and engine coolant flush and fill. The labor rate is very fair, their times were on book or less (depends on the equipment one has) parts and fluids costs were reasonable. They got the job done on time. I inspected the work, it all looks as it should. I will be back for more service jobs. Thanks for an excellent first time experience.Paul Curry
I only allow Roy's Auto to do ANY work on my vehicles because they are so convenient and always do a phenomenal job! They are the best I have ever worked with - they are some of the most honest and nicest people I have ever met. Great mechanical work!Galen James
Great Reliable ShopCamille & Rik woith
One of the lead mechanics there is Matt, who knows the intricacies of the components and functional workings of vehicles in every manner. He is the most knowledgeable and skilled mechanics I have ever encountered, and I will drive the extra miles to have him do my repairs because he always goes the extra mile to do a perfect job and succeeds at a very fair price.Mike Bills
Been going to this shop for years now. Never have been left dissapointed with any of the work they have done on my car. Very professional, honest, and hard working group they have.Pretty good lure For a lureless toon
Took my 97 Ford in the other day to get my breaks done it was a great experience ! Adorable nice staff and they even took me home so I didn't have to wait !Dawn G.
Friendly, knowledge mechanics that do the job right and leave like I have been treated fair. Have been getting me vehicles serviced there for several years.Rick F.
Great service and great prices. This is a local and family run shop which I appreciate and they always recommend only what I need. I have been bringing my cars here for years from a honda to my new toyota tundra. Very clean and friendly. I would be more than happy to recommend this shop.Matt P.
Great guys. Seems like they care more about your situation than their pockets. Tough to find mechanics like that these days.Nate B.
They treat you very fairly and are very good at what they do. They are always willing to answer questions and often physically show you what is going on. Communication is very important to me when working on my vehicle and roys auto excels at it.Alan M.
Roy's auto went above and beyond. My motor home had a problem and I took it into Ror's. They found the problem and found that the problem was still under warranty. They called ford for conformation, and called me. Ford had it towed to their garage. Roy's had me leave it there until the tow truck retrieved it. Thank yo Roy's for great service.Bill Y.
Roy's Auto is a first rate place to take your vehicle for repair or maintenance. I've been taking my vehicles there for about ten years now and I've never experienced a repair failure or misdiagnosis. They've even taken my car through emissions testing for me when I couldn't figure out why it wouldn't pass. In thirty years of trying to keep my older cars legal, they're the only shop I've ever had do that. Prompt and trustworthy. Couldn't ask for more.Lee J.
Family I have done business with for 20 years. Highly knowledgeable and professional. Fair-priced and great peopleDavid C.
This family run business has to be one of the best in the valley. I've been bringing my car here for years. Great ethics, customer service is top notch and competitive rates. They are like family, really and truly. :-)Barbie B.
Honest, friendly, fixed right the first time, every time, on time when I take my 1987 Toyota truck in for service. David and Joshua care for my truck like it was their own. I would highly recommend Roy?s Auto. Alway?s satisfied. Thank you to the staff of Roy?s Auto for all you do.Kimberly Ivill
I am taking my car in today to make sure everything is okay with it. I haven't had any services done there yet, but I am giving it 5 stars because the customer service is AMAZING and I love that it is so close to my house. They offer to give you a ride home which isn't common. The gentleman I spoke to was more worried about making sure my car was top priority over his paycheck. I can't wait to do business with you.Jesse W.
The people here are awesome. Their always friendly, helpful, honest, and do their best to take care of your problem. Unlike some other places I've gone they don't try to suck all your money outta your pocket. They don't tell your things need to be replaced if they don't. They truly know and understand what real customer service is all about. Thanks guys for all you've done to help us get back on the road. They also do the interlock system and don't judge you.. If your in need of auto repair work these are the guys to go to. They are just north of Sweetwater Rd off Cave Creek RdTheresa K.
Roy?s auto has been the best auto shop Ive ever brought my vehicle to. They have performed quick fixes at no charge and offer good prices when a repair is needed, and everyone there is friendly. I?ve brought my car back on four separate occasions, they have exceeded my expectations each time.Josh G.
I have been taking my cars and trucks to Roy?s for at least 10 years. David and his team have always been friendly, honest and timely. They have given me great advice and service again and again. I will never take my vehicles any where else. It is comforting to know that a local business is still committed to doing things the old fashions right way.David F.
I feel good about this Company, honest cool folks, And you don't have to worry about removing your stuff from your car while they work on it... A+Troy M.
Wouldn't take my truck anywhere else!!! Kerry & the boys are personable & just plain awesome!!!Heather Z.
I've been going here for twenty years. Always good service.Bryan D.
I called Roy's Auto yesterday to see if they could replace a lug nut on my 2007 FJ CRUISER which was stripped when Costco rotated my tires. And also wanted two rear shocks replaced which I had. I'm older so trusting is always a factor when I take my car into a new auto repair shop. I did check out all there reviews on Yelp the night before. My last auto repair shop i was going to also was trustworthy. But way to far to go when my car needed emergency care. Roys auto will be my go to place from now on David took my car in right away took care everything. And prices are good..Elaine H.
We came here to have a 4Runner checked out before we purchased the used vehicle and there's a reason this place has 4.5 stars on yelp. Aside from the wonderful service and integrity of the guys at the shop, the front office is so much cleaner than most repair shops and super comfortable couches and a large waiting room will make anyone's wait enjoyable. I cannot stress enough how great the mechanics are and don't over charge or try to upsell on unnecessary repairs. This place has been in the Valley for a long time and my mom has taken her Pilot there for over 10 years and they've kept it running for over 348 THOUSAND miles!!!!Cass L.
Dave and his family have taken great care of my family and friends over the years. You can count on them for quality service and won't take advantage of you like their competitors do. I highly recommend them for your auto maintenance and repair needs!Brian T.
I have been going to Roy's for the last 7 years and through several repairs they have demonstrated honesty, integrity and and great workmanship. They only use higher end parts but they will not up-sell you or tell you that you need something you don't. Highly recommend!!!David H.
The first thing you will notice is the spic and span waiting area. Go in the shop. Extremely well organized. You could eat a meal off the floor. Observe the mechanics. They all seem happy to work here. We take both or our cars to Roy's with complete confidence that they will be in good hands. Two examples of their honesty . . . Mitsubishi Dealer (all three of them) recommended that the timing belt be replaced immediately on Cathy's 70,000 mile, 2007 Endeavor at a cost between $300 - $500+ (the cost for the same work varied at each dealership). Roy's estimate was $00.00. The belt was in great condition and is rated to last 100,000 miles. The dual air in my 2004 Expedition broke. Dealer repair estimate was approximately $1,100 to fix. Roy's did it for less than $500.Frank K.
I moved here about 8 years ago and never found a reliable, trustworthy, honest car mechanic.... until NOW. Roy's auto, not only diagnosed and fixed a problem with my car, and my daughters car , but they were more than reasonable in their pricing. All of the staff (especially Joshua who was awesome) are all very nice and truly do care about you as a customer. I would ( and do) highly recommend going to see them if your are having any car problems!Danielle D.
Great place, good people. Nice family run auto shop. 30 years in business I found out with same family. Can't go wrong with these service and price.Patrick M.